Shipping policy

• At Valen Strength, we are committed to providing you with a seamless shopping experience, including clear and reliable shipping practices. Please review our shipping policy below.

  1. Shipping Costs

  • Shipping costs are calculated at checkout based on the destination, weight, and dimensions of the package.
  • Customers may choose from various shipping options, including standard and expedited delivery.

  2. Delivery Times

  • Domestic Orders: Typically delivered within  3-7 business days.
  • International Orders: Delivery times vary by destination and typically range from 7-21 business days. Please note that some locations may experience longer delivery times due to customs processing.

  3. Handling Procedures

  • Orders are processed within  1-2 business days Only Cash on delivery.
  • You will receive a confirmation email once your order has shipped, including tracking information (where applicable).

  4. Customs and Duties

  • International customers may be subject to customs duties and taxes based on their country’s regulations. These charges are the customer’s responsibility and are not included in the shipping cost.
  • Valen Strength is not responsible for delays caused by customs clearance.

  5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email to monitor its status. You can check the tracking information on the carrier’s website.

  6. Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us within 14 days of the expected delivery date. We will work with you to resolve the issue.

  7.Contact Information

  For any questions or concerns regarding our shipping policy, please contact us at [email protected]